Privacy policy
This Privacy Policy explains how solo-vintage.jp (hereinafter referred to as "the Site" or "our Company") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Collection of Personal Information
When you visit the Site, we collect certain information about your device, interaction with the Site, and information necessary to process your purchases. If you contact customer support, additional information may be collected. In this Privacy Policy, information that can identify an individual (including the information listed below) is referred to as "Personal Information." Please see the list below to understand what Personal Information we collect and why.
Device Information
Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and interaction methods with the Site.
Purpose of collection: To accurately display the Site and analyze and optimize site usage.
Source of collection: Automatically collected using cookies, log files, web beacons, tags, and pixels when accessing the Site.
Disclosure for business purposes: Shared with processing agent Shopify and SEO partner Bokan Co. Ltd. for search engine optimization purposes.
Order Information
Examples of Personal Information collected: Name, billing address, shipping address, payment information (excluding credit card and bank information; online payments are made through a secure payment service provider, and we do not collect or store credit card or bank information), email address, or phone number.
Purpose of collection: To fulfill contracts by providing products, processing payment information, arranging shipping, providing invoices and order confirmations, communicating, screening for risks or fraud, and providing information and advertisements related to our products based on your preferences.
Source of collection: Information provided by the customer.
Disclosure for business purposes: Shared with processing agent Shopify and delivery service providers (DHL).
Customer Support Information
Examples of Personal Information collected: Personal Information listed above (email address, phone number).
Purpose of collection: To provide customer support.
Source of collection: Information provided by the customer.
Disclosure for business purposes: Personal information is not shared with third parties for customer support purposes.
Sharing of Personal Information
As mentioned above, we share personal information with service providers to provide services and fulfill customer contracts. For example:
- We use Shopify to operate our online store. You can view details on how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your personal information to comply with applicable laws and regulations in response to subpoenas, search warrants, or other lawful requests for information or to protect our rights.
- We share personal information with the courier or delivery service provider you select to deliver ordered products.
Behavioral Targeted Advertising
As mentioned above, we use your personal information to provide targeted advertising or marketing communications we believe may interest you. For example:
- We use Google Analytics to understand how you use the Site. You can view details on how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, purchase history, and interactions with our ads on other websites with our advertising partners. Some of this information is shared directly with our advertising partners, and some through cookies or similar technologies (depending on your location, you may have consented to using these technologies).
For more information on how targeted advertising works, please see the educational page of the Network Advertising Initiative ("NAI") at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the following methods:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.
Use of Personal Information
We use your personal information to provide services to you. This includes selling products, processing payments, shipping, and fulfilling orders, and providing updated information on new products and offers.
Legal Basis
Under the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information based on the following legal grounds:
- Your consent;
- Performance of a contract with the Site;
- Compliance with legal obligations;
- Protection of your vital interests;
- Performance of a task carried out in the public interest;
- Our legitimate interests which do not override your fundamental rights and freedoms.
Retention of Information
If you place an order through the Site, we will retain your personal information as a record until you ask us to delete it. Please see the "Your Rights" section below for details on your right to deletion.
Automated Decision Making
If you are a resident of the EEA, you have the right to object to processing based on automated decision-making (including profiling) that has legal or similarly significant effects.
We do not use customer data for fully automated decision-making that has legal or otherwise significant effects.
Our processor, Shopify, uses limited automated decision-making to prevent fraud, which does not have legal or otherwise significant effects on customers.
Services that include elements of automated decision-making include:
- Temporary denial list of IP addresses related to repeated failed transactions. This denial list lasts for several hours.
- A temporary denial list of credit cards associated with IP addresses is on the denial list. This denial list lasts for several days.
Your Rights
GDPR
If you are a resident of the EEA, you have the right to access the personal information we hold about you, transfer it to a new service, and request correction, updating, or deletion of your personal information. If you would like to exercise these rights, please contact us using the contact information below.
Your personal information is initially processed in Ireland, then transferred, processed, and stored in countries outside Europe, including Canada and the United States. For details on how data transfers comply with the GDPR, please see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a resident of California, you have the right to access the personal information we hold about you (also known as the "right to know"), transfer it to a new service, and request correction, updating, or deletion of your personal information. If you would like to exercise these rights, please contact us using the contact information below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
Cookies
Cookies are small pieces of information downloaded to your computer or device when you visit our Site. We use various types of cookies, including functional, performance, advertising, social media, and content cookies. Cookies help websites remember your actions and settings (such as login and region selection) so you don't have to re-enter this information each time you return to the Site or move between pages. Cookies also provide information on how people use websites, such as whether it's their first visit or if they are frequent visitors.
We use the following cookies to optimize your experience on the Site and provide our services.
Cookies Necessary for Store Functionality
|
Name |
Function |
|
_ab |
Used in relation to admin access. |
|
_secure_session_id |
Used for navigation through the storefront. |
|
cart |
Used in relation to the shopping cart. |
|
cart_sig |
Used for checkout. |
|
cart_ts |
Used for checkout. |
|
checkout_token |
Used for checkout. |
|
secret |
Used for checkout. |
|
secure_customer_sig |
Used in relation to customer login. |
|
storefront_digest |
Used in relation to customer login. |
|
_shopify_u |
Used to facilitate updating customer account information. |
Cookies for Reporting and Analysis
|
Name |
Function |
|
_tracking_consent |
Setting tracking. |
|
_landing_page |
Tracking of the landing page. |
|
_orig_referrer |
Tracking of the landing page. |
|
_s |
Analysis by Shopify. |
|
_shopify_s |
Analysis by Shopify. |
|
_shopify_sa_p |
Analysis related to marketing and referral by Shopify. |
|
_shopify_sa_t |
Analysis related to marketing and referral by Shopify. |
|
_shopify_y |
Analysis by Shopify. |
|
_y |
Analysis by Shopify. |
These tables categorize the cookies used by the store into those necessary for its functionality and those used for reporting and analysis purposes.
Duration and Management of Cookies
The duration that cookies remain on your computer or mobile device depends on whether they are "persistent" or "session" cookies. Session cookies exist until you stop browsing, and persistent cookies exist until they expire or are deleted. Most cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. However, please note that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser's "Tools" or "Settings" menu. You can find details on how to change your browser settings or block, manage, or filter cookies in your browser's help file or through sites like www.allaboutcookies.org.
Also, note that blocking cookies does not completely prevent information sharing with third parties such as advertising partners. For exercising rights or opting out of certain uses of information by these parties, please follow the instructions in the "Behavioral Targeted Advertising" section above.
Do Not Track
As there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when such a signal is detected from a browser.
Changes
We may periodically update this Privacy Policy for practical, legal, or regulatory reasons. Updated privacy policies may be made to reflect practice changes, among others.
Contact
For more detailed information about our privacy practices, questions, or complaints, please contact us by email or postal mail using the contact information below, or use the contact information below to get in touch with us.
Address:
〒350-0227
20-1 Nakamachi, Sakado, Saitama Prefecture
Email:
Complaints:
If you are dissatisfied with our response to your complaint, you have the right to submit a complaint to the relevant data protection authority. You can contact your local data protection authority or our supervisory authority, the Consumer Affairs Agency of Japan (https://www.caa.go.jp/en/).
Last Updated: December 18, 2023.