Notation based on the Act on Specific Commercial Transactions

・Company name
new me LLC.

・Name of business operator

・Location of the operator
Postal Code: 350-0227
Address: 20-1 Nakamachi, Sakado City, Saitama Prefecture

・Contact information of the business operator
Phone number: 049-236-3260
Closed: Every Thursday
Delivery closed: Thursdays and Sundays
If you are in ahurry, please contact us via the inquiry form.
Orders are accepted 24/7.

・License Information: Saitama Prefectural Public Safety Commission Second-made Dealer License No. 431110040357

・About sales prices
The sales price is the displayed amount (including the displayed price / consumption tax).

・Payment method and timing of payment (consideration)
Payment method: Shopify payments ( VISA , Master , AMEX , JCB Credit card and Shop pay , Apple Pay , Google Pay ) are available.
・When to pay: It will vary depending on the payment method.

・Timing of delivery of services or goods
We will ship within 5 business days from the payment confirmation date.
If there is no delivery date and time, we will deliver it in the shortest possible time.

・Matters concerning special contracts regarding returns
Return and exchange of goods
As a general rule, we do not accept returns at the customer's convenience, such as "the image and the actual product were different".
※ We pay close attention to the quality of the product, but for vintage items there may be some feeling of use, fine wrinkles, fraying, etc. When purchasing products, please understand this point before purchasing. Please note that if there are no problems in use, it will not be subject to order cancellation, return, or exchange.
Because of the characteristics of the browsing environment (PC / mobile terminal), the image of the product may be slightly different from the actual color taste. We do not treat the color of the image as our deficiencies.

【Cases subject to return and exchange】
1. Products with obvious deficiencies that are different from the time of purchase due to product specifications (excluding wrinkles and mold collapses due to processing, delivery, storage, etc.)
2. If you receive a product that is different from the confirmation email at the time of order
3. If you contact us within 3 days after the arrival of the product

【Cases that are not eligible for return or exchange】
Please note that we cannot accept returns for any reason for products that meet the following conditions:
●Please perform a quick inspection when the product arrives.
1. In the case of return or exchange of products (color, size, image, etc.) due to customer's convenience
2. Products that have been damaged or damaged by the customer, and when used even once
3. In the case of products that the customer has requested cleaning / maintenance from another company or another person. Or for washed items
・For items on sale
1. In the case of products that have passed more than 3 days after the arrival of the product
2. When the state when the product is returned to us is very different from the time of delivery
3. When there are no bags, tags, accessories, etc. included with the product
4. In the case of products ordered outside this site
5. Defective products, when a product different from the order arrives

* The Company will make a decision on whether or not to refund the money based on the above criteria. Even if there is an offer of return, we may be refused.

If the product you delivered was a defective product or a product different from the order, we will immediately replace or repair the same product (only new products), so please contact us by inquiry.
If there is no replaceable stock and repair is difficult, we will respond with a refund. We will bear the postage for your return.
In the case of an order by credit card settlement and there is an order cancellation based on the conditions, we will respond to the settlement cancellation only if it is possible to cancel the settlement. If it is not possible to cancel, we will respond by bank transfer.

【Return Contact】
* In order to respond promptly, please contact us by e-mail or inquiry form.
* We are not currently responding to inquiries by phone.